These Terms and Conditions apply to all tours booked with Maajabu Africa Safaris, a destination management company based in Arusha, Tanzania. They govern the contractual relationship between Maajabu Africa Safaris (“the Company”) and you (“the Client”).
Please read these Terms and Conditions carefully. By booking any tour with Maajabu Africa Safaris, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions.
The person confirming the booking does so on behalf of all clients included in the reservation and is deemed to have accepted these Terms and Conditions for all such clients. All clients named in the booking are considered to have accepted and agreed to these Terms and Conditions. The booking contact acts as the primary point of communication for all travelers.
A 35% deposit of the total safari cost is required to secure your booking. Payment instructions will be provided via email. The remaining balance must be paid at least 61 days before departure. For bookings made within 61 days of travel, full payment is required at the time of booking.
Your booking is confirmed once the deposit is received and written confirmation is issued. The person making the booking acts as the primary contact for all travelers and is responsible for providing accurate information. By booking, the client confirms:
They are authorized to book on behalf of all travelers.
All information provided is accurate.
Consent has been obtained to share details with Maajabu Africa Safaris.
| Days Prior to Departure | % of Total Safari Cost |
|---|---|
| 61 Days or more | Loss of Deposit |
| 60 – 45 Days | 25% |
| 44 – 29 Days | 60% |
| 28 – 7 Days | 100% |
The Company may cancel tours under unavoidable circumstances. Alternative tours of similar standard will be offered, or refunds will be provided if necessary.
Maajabu Africa Safaris is not liable for events beyond its control, including war, natural disasters, civil unrest, extreme weather, epidemics, or other unforeseeable events.
Clients are required to obtain comprehensive travel insurance covering medical expenses, evacuation, repatriation, trip cancellation, and loss or theft of personal belongings.
Clients must inform the Company of any medical conditions or disabilities prior to booking. Special requests, such as dietary or accommodation preferences, will be accommodated where reasonable but are not part of the contract.
Clients are responsible for valid passports, visas, and vaccinations. Maajabu Africa Safaris is not liable for any costs or issues arising from missing or invalid documents.
Tour prices may change up to 30 days before departure. Surcharges may apply for accommodation, fuel, park fees, taxes, or currency fluctuations. Clients have 14 days to accept or cancel after notification.
Minor or major changes may be requested by either clients or Maajabu Africa Safaris. Options include accepting changes, selecting another tour, requesting a price adjustment, or canceling with a full refund.
Participation in tours involves inherent risks. Clients must follow safety instructions. Maajabu Africa Safaris is not liable for damages caused by clients, third parties, or force majeure events.
Any issues during the tour should first be addressed on-site. Unresolved complaints must be submitted in writing within 28 days of return.
By participating, clients consent to the use of photos or videos taken during tours for marketing purposes.
Clients must comply with all applicable local laws and rules of tour providers.
We listen carefully to your needs and ensure every detail is thoughtfully fulfilled. Our team responds to all inquiries within 24 hours—often much sooner—providing seamless service from start to finish.
Whether traveling solo, with family, or as part of a group, our experiences are thoughtfully tailored to your style. We operate across all Tanzanian circuits—Northern, Southern, Eastern, and Western—creating truly unforgettable journeys.
We design unique journeys tailored to your interests. From wildlife safaris and mountain treks to idyllic beach escapes, every experience is crafted to make your Tanzania holiday truly extraordinary.
Our expert guides are passionate about what they do and rich in local knowledge, going above and beyond to exceed your expectations while sharing Tanzania’s wildlife, culture, and breathtaking landscapes.
Thanks to our trusted partnerships and high booking volumes, we offer unbeatable value. Find the same trip for less elsewhere, and we’ll match the price—and beat it.
From the first planning steps to the end of your journey, our team is with you every step of the way—ensuring your comfort, safety, and enjoyment as you explore Tanzania with confidence.
Location : Arusha – Tanzania
Mobile Phone: +255784378645
Office Number: +255754378645
Email: info@maajabuafricasafaris.com
Email2: hagaikissila@gmail.com
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